General

 Why isn’t mymedicalimages an app?
Answer: mymedicalimages is a software as a service (SaaS), zero footprint, browser-based application, which means there’s nothing to download, not even an ...
 What devices are supported by mymedicalimages?
Answer: mymedicalimages supports any device that uses a Chrome or Safari web browser and that has access to the internet.
 What is DICOM?
Answer: DICOM is an abbreviation for Digital Imaging and Communications in Medicine, which is a standard imaging format for capturing, formatting, transmitt...
 What is PACS?
Answer: PACS (Picture Archive and Communications System) is a computer network for storing and displaying digitized radiologic images and reports.
 What is a study?
Answer: A study is a series of related medical images.
 How do I add Family Members?
Answer: After you have logged in and have landed on the my Images page, click on the "All Family Members" drop-down menu button.  From there, ...
 Can mymedicalimages perform x-rays, MRIs, CT scans, etc?
Answer: mymedicalimages does not perform x-rays, MRIs, CT scans, or any similar procedures. Our service provides an easy and secure method by which you can ...
 What languages are supported on the mymedicalimages app?
Answer: The mymedicalimages app currently supports English, Spanish, French, German, and Chinese.
 How do I update or change my payment information?
Answer: After you have logged in and have landed on the my Images page, click on the  button in the top-left corner of the page. Select the "my Subscri...